Who we are

ShelterBox provides international disaster relief and essential aid after Typhoon Rammasun in the Philippines

ShelterBox is an international disaster relief charity dedicated to providing families with the tools to rebuild and recover after disaster and conflict.

We are made up of people who believe in shelter as a human right – that shelter from the chaos of disaster and conflict is vital. No ifs. No buts.

When people are plunged into crisis, normality is suspended. But good, quality shelter can cut through the chaos. This is why we provide the tools that enable people to rebuild homes and transform their lives.

We do things differently. We were born different. We started life as a small organisation in rugged West Cornwall in the UK and have grown to make a big impact across the world. We don’t follow the crowd – we’ve carved our own path that leads straight to the families we support.


ShelterBox provides international disaster relief and emergency shelter after a hurricane in Fiji

ShelterBox New Zealand is an Affiliate of the ShelterBox Trust and a registered charity in New Zealand that has been a part of the global ShelterBox network since 2007.

We have a team of volunteers who share their passion for international disaster relief with us and help us raise awareness and fundraise all across the country.

There are six New Zealand ShelterBox Response Team members who work tirelessly with the rest of the international Response Team to deliver aid to families who need it around the world.


ShelterBox provides international disaster relief and emergency shelter in Syria, in response to ongoing conflict

We are impatient to see a world where no family is left without shelter when disaster strikes.

This drives us to transform the support of our donors, fundraisers and volunteers into the hope and power of families all over the world – the power to rebuild homes, lives and communities.

Our impatience leads to determination. We will do whatever it takes to ensure that no family goes without shelter.


A recipient of ShelterBox aid sews within her tent in Indonesia

Our purpose is to provide emergency shelter to families who have lost their home to disaster, enabling them to rebuild their lives.

We go to hard to reach communities, often those overlooked by others, to provide vulnerable families with a place to call home.

We work with our global network to provide international disaster relief and support communities around the world to rebuild and recover from the worst days of their lives.

What's important to us

Putting family first

We’re determined to see a world where no family goes without shelter when disaster strikes – it’s the sole reason we exist. Family comes first. Every decision we make is based on the people we help, on transforming lives, on rebuilding hope.

Embracing change

We’re not scared of change; we embrace it, nurture it, encourage it. Every disaster is different and so is every response. We keep evolving to make sure we get the exact support families need in the best possible way.

Going the extra mile

We are dynamic. We work with other organisations, global partners and, most importantly, the people we help, to develop our expertise. We don’t just use our past experience to guide our future, but we keep learning, which is why we are experts in shelter.

Treading our own path

We’ve always been different, but that’s a good thing. We step out of the mainstream, muddy our boots and cut through red tape to help the people others can’t or won’t reach.

Building relationships

We have strong bonds, just like the families we help. ShelterBox is made up of dedicated staff, supporters and volunteers. Together, we bring the knowledge, vitality and conviction to go further – faster.

Recipients of ShelterBox aid inside their tent in Cameroon

The tent and other items we have been given have made my life so much better. I can sleep at night and stay with my family peacefully.

-Modu Gambo, Minawao Refugee Camp, Cameroon

ShelterBox global impact provides a family in Malaysia with emergency shelter after flooding destroyed their home

The box means so much because we are too scared to try and enter the house to retrieve our belongings. Now we have a place to live and the things to make our life better. Thank you ShelterBox.

-Ismail, Malaysia